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Ethernet Thermostats

Will changing only the mode cause the thermostat to deviate from the set schedule?

Changing the mode will set the thermostat into override mode and it will continue in the altered mode for the duration of the override timer.  To return to the schedule after changing the mode you can either press the resume button or allow the override timer to end.

I have an ethernet connected thermostat, how can I tell if it is communicating with the network?

Looking at the backplate with the faceplate removed you will see two LEDs, a green LED and a red LED. If the green LED is blinking the thermostat is at the default IP address 169.254.1.1. If the green LED is solid then the thermostat is connected to your network. If the green LED is not illuminated at all then there is no connection to the network.

Another way to check connectivity without removing the faceplate is to check the LCD.  If you have a newer backlight version, a radio tower icon on the thermostat means it is at the default IP address. If you see a signal strength icon, the thermostat is connected to the local network. If you do not see either, the thermostat is not connected to any network.   If you have an older non-backlight version, a satellite icon on the thermostat means it is at the default IP address. If you see a satellite+lightning bolt icon, the thermostat is connected to the local network. If you do not see either, the thermostat is not connected to any network.

How do I register/claim my device?

To register your device you will go to the configuration tab and fill in at least the state and zip code under the address field.  After you have filled in the address information hit the "Apply" button next to the "Contact" box.  Then you will enter your email address and put in a password to create login credentials.  After you have filled in the login credentials boxes hit the apply button.  The page will refresh and ask you to log in using the information you just changed.  You have now claimed your device.

How do I set the time on my thermostat or controller manually? How do I set the time on my thermostat or controller manually?

Go into the configuration settings and select the time and date settings.  Uncheck the "Sync Clock Automatically" checkbox and check the "Set Clock Manually" checkbox.  Then you will be able to change the time to whatever you want.
 

Is there a way to force the second stage to come on?

If your equipment is 2-stage, first make sure your DIP switches are set correctly to allow second-stage operation. In order to bring on the second stage faster than the efficient fuzzy-logic algorithm (about 15-20min after the first stage, if needed):

1) set the heating or cooling setpoint at room temperature and let the display return to normal operation.
2) move the heat or cool setpoint up or down three degrees. After normal protection time-outs have been satisfied (2 or 4 minutes depending on your configuration), the thermostat will start the first stage.
3) Once the first stage is running, adjust the setpoint three more degrees in the same direction. The second stage will start.

This method bypasses the thermostatic control algorithm for this single heating/cooling cycle.

How do I adjust the length of time the override feature will be active?

Go to the configuration page in the thermostat settings and look for the box in the second row down labeled "Override Timer".  Set the amount of time for an override.  If you check the "Hold Override Until Occupied" box, the override changes will stay in effect until the next occupied schedule occurs.

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