Wi-Fi / Ethernet Software

Make sure the tables button is active.  If the button is active make sure the window isn't resized to the bottom of the screen.

To remove a thermostat from your project file right click on the device in the tree on the left and select 'Remove'.

Yes, as long as you are using a supported OS.
 

There is not currently an Android app available, however, each Wi-Fi and Ethernet thermostat has a built-in set of web pages with a responsive design. The responsive design will automatically detect that you connected to the thermostat with a mobile device and show the thermostat pages in a manner that looks like a native app; it's called a web app. Additionally, both the CloudConnect and DirectConnect environments are of responsive design and have built-in web app features including connection for all of your thermostats, even multiple sites, right from a single mobile screen. You have the option of using the free DirectConnect service and port forwarding your devices or using the CloudConnect service without needing to port forward. Both methods allow a simple icon to be added to your home screen, giving you a single tap launch for access to all of your thermostats.
 

For Single User Applications:
1) Install ONE copy of the NetX-IP Command Center on a PC, virtual machine, or Windows-based server.
2) Up to 500 thermostats can be in a single project file
3) MULTIPLE INSTANCES of the NetX-IP Command Center MAY BE RUN SIMULTANEOUSLY on the same PC, virtual machine, or Windows-based server, AS LONG AS THERE IS NO THERMOSTAT IN MORE THAN ONE PROJECT FILE that is open at the same time.  It is required that the user manage this.

For Multi-User Applications:
1) Install ONE copy of the NetX-IP Command Center on a PC, virtual machine, or Windows-based server.
2) Up to 500 thermostats can be in a single project file
3) MULTIPLE INSTANCES of the NetX-IP Command Center MAY BE RUN SIMULTANEOUSLY on the same PC, virtual machine, or Windows-based server, AS LONG AS THERE IS NO THERMOSTAT IN MORE THAN ONE PROJECT FILE that is open at the same time.  It is required that the user manage this.

If multiple users need access to the NetX-IP Command Center, it is highly recommended that it be installed on a server and only ONE user be active in a project file at a time.

For Applications Needing Simultaneous Access via Multiple Users:
1) Use the NetX-Cloud.com Web Environment

NetX Wi-Fi thermostats support WEP 40/64-bit ASCII, WEP 40/64-bit Hex, WEP 104/128-bit ASCII, WEP 104/128-bit Hex, WPA-PSK, and WPA2-PSK2. It is important to match the thermostat's Wi-Fi security type with that of your wireless network, otherwise, you will not be able to connect the thermostat to your network. It is highly recommended to use either WPA or WPA2 security on your network due to better security.

If your router credentials changed then the thermostats will not have the correct login info to connect to it.  There are multiple ways to fix this problem.  The easiest way to fix it if you have many thermostats is to change the security type, SSID, and password of the new router to the same security type, SSID, and password as the old router.  This will allow the thermostats to reconnect without having to adjust the settings.  

Another way to get them on the network is to know what the new SSID and password will be ahead of time and go to the network settings page on the thermostat and change the settings before changing the router.  This will allow the thermostats to automatically connect when the new router is installed.  

The third way to put them on the new router network is to reset the thermostats and go from the ad hoc mode to the new network like you are setting up a new thermostat.  If you choose to go this route you will need to reset your schedules afterward.

A fourth method would be to use WiFI Protected Setup (WPS) if your new router has that capability.  You will need to place your router in WPS mode, go to a thermostat, remove the faceplate, and Press and release the SETUP button.  This will put the thermostat into WPS mode and the router and thermostat will negotiate the security information, usually within about 60 seconds.  Depending on the router, you may need to place the router into WPS mode again for each thermostat.