Check to make sure you are on the same network. If the green LED on the backplate of the thermostat is solid then it is connected to a network, your router settings may be preventing the Device Explorer from detecting the thermostat.
Check to make sure you are on the same network. If the green LED on the backplate of the thermostat is solid then it is connected to a network, your router settings may be preventing the Device Explorer from detecting the thermostat.