This depends on what you are looking to do and what hardware you have. If you are using the StrongMesh/XBus system and would like to keep everything on a LAN, the Command Center would be your preferred solution. If you want to be able to access the Command Center from multiple places you can set up a VPN to the machine running the Command Center. Alternatively if you do not wish to setup a VPN and still want to be able to access your setup remotely you can sign up for the netx-web service.
We support all browsers supporting html5, however, as browser updates are released very quickly, if you experience usage issues with one browser, please try a different browser.
You can find the manual for all of our devices under the products page. Go to the desired device and look under the "Docs" tab. Note: If you have an older device that is no longer in production contact support for a copy of the manual.
Yes! There are several methods. You can integrate our software into your automation system via our API.
Adaptive Recovery ensures the area to be conditioned is at the setpoint at the beginning of a schedule.
Smart Schedule Recovery is a staggered HVAC start to prevent energy spikes at the beginning of a schedule or when recovering from a power loss. This is a great money saving feature for commercial applications using NetX thermostats, since peak demand loads can be very expensive.
Yes, as long as you are using a supported OS.
My thermostat is changing modes without user action on the hardware and scheduling is off in the software. What could be causing this issue?
All schedules must be in chronological order even if the schedules are inactive.